“I have been emailing these guys for two weeks now,” AviTron grid owner Alex Pomposelli told Hypergrid Business. “No response yet.”
According to Pomposelli, the problem is that the Gloebit DLL needs to be updated.
The DLL is a helper script that allows in-world transactions such as vendor purchases or land payments.
“They do not respond at all,” he said. “No support whatsoever.”
When the Gloebit system last has a major outage, this past spring, several grids considered rolling out their own currency, or using the Podex currency system. When the Gloebit service was restored, most decided to stick with it. Gloebits are the most convenient multi-grid currency for OpenSim.
The company was launched five years ago by Christopher Colosi, who used to run the Second Life Marketplace and the Lindex exchange. If anyone could get an OpenSim payment system to work, it should have been him.
“I am now thinking about returning to our own currency, Tron,” said Pomposelli. “Gloebits was a great solution for OpenSim but it also is being pretty bad because I have over 500 members in my grid now and I can’t be having to wait two to three weeks for support.”
There seems to be no way to make new posts on the Gloebit Facebook page, but there are a couple of new comments on this discussion threat from another issue in June, both of which referring to the AviTron grid.
Website working, in-world payments could be problematic
I logged into my Gloebit account on the website and bought a couple of bucks worth of Gloebits — that transaction went through fine.
Then I teleported over to a shopping mall on the DigiWorldz grid, at login.digiworldz.com:8002:Serene Vineyard Island. I tried buying a couple of items. The money was debited from my account, but I didn’t receive my purchases.
I’ve contacted DigiWorldz owner Terry Ford to find out if anyone else is having the same issue but haven’t heard back yet.
A purchase failure could be due to any number of things, not just a failure in the payment system.